Effective date: 20.05.2025

At NEBBIA UK, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

NEBBIA UK
Email: info@nebbia.uk
We act as the Data Controller for the personal data you provide through our website [www.nebbia.uk].

2. What Data We Collect

We may collect and process the following data:

  • Name and contact details (email, phone number)
  • Shipping and billing address
  • Order details and payment information
  • Account login details (if applicable)
  • IP address and browser/device information
  • Your communication with us (e.g. emails or contact forms)

We do not collect or store payment card information — this is handled securely by our payment service provider (e.g. Stripe, PayPal).

3. How We Use Your Data

We process your personal data for the following purposes:

  • To fulfill and manage your orders
  • To communicate with you (order updates, support)
  • To send marketing emails (only with your consent)
  • To improve our website and services
  • To comply with legal obligations

4. Legal Basis for Processing

We process your data based on:

  • Contractual necessity – to process your orders
  • Legitimate interests – to improve our services and prevent fraud
  • Consent – for marketing communications
  • Legal obligations – to comply with applicable laws

5. How We Share Your Data

We do not sell your data.
We may share your information with:

  • Delivery and logistics partners
  • Payment providers
  • IT service providers (hosting, email)
  • Legal or regulatory authorities (if required by law)

6. International Transfers

If your data is transferred outside the UK (e.g. to servers or service providers), we ensure it is protected through appropriate safeguards such as Standard Contractual Clauses (SCCs) or UK adequacy decisions.

7. Data Retention

We retain your data only as long as necessary:

  • For order and tax purposes: up to 6 years
  • For marketing: until you withdraw your consent
  • For account data: until your account is deleted

8. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Correct inaccuracies in your data
  • Request deletion of your data (“right to be forgotten”)
  • Object to or restrict processing
  • Withdraw your consent at any time (for marketing)
  • File a complaint with the UK Information Commissioner’s Office (ICO)

To exercise your rights, contact us at info@nebbia.uk

9. Cookies

Our website uses cookies to improve your experience. You can manage cookie preferences via your browser settings. For details, see our Cookie Policy.

10. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page, and where appropriate, notified to you by email.

If you have any questions about this Privacy Policy or how we use your data, please contact us at:
📧 info@nebbia.uk